AroundPharm Terms of Service

Chapter 1. General Provisions

Article 1 (Purpose)

These Terms and Conditions are established to define the rights, obligations, and other necessary matters between Baropharm Co., Ltd. (the “Company”) and the members who use the services provided through the pharmaceutical purchase and visit-reservation platform service “AroundPharm (aroundpharm.com)” (“AroundPharm”), for the purpose of promoting mutual benefit between the parties.

Article 2 (Definitions of Terms)

  1. The definitions of the terms used in these Terms and Conditions are as follows:
    • “AroundPharm” refers to a mobile application–based pharmaceutical purchase and visit-reservation platform operated by the Company, which provides members with information on nearby pharmacies and allows them to make visit reservations to purchase medicines, thereby offering convenience in in-person pharmaceutical purchases through the Company’s virtual service platform.
    • “Member” means a general user who wishes to use AroundPharm and has completed membership registration therein.
    • “Non-member” refers to an individual who has not registered as a member of AroundPharm but uses only the limited basic services (e.g., pharmacy search, event browsing) provided by the Company.
    • “Partner” means a pharmaceutical company that has entered into a business partnership with the Company and uses AroundPharm to promote its medicines or health functional foods and to guide users to pharmacies where such products can be purchased.
    • “E-mail” means the electronic mail address set by the member and approved by the Company for the purpose of member identification and service use.
    • “Password” refers to a combination of letters, numbers, and special characters created by the member and registered with the Company to verify identity and protect rights and confidentiality.
    • “Post” means all information or materials consisting of symbols (including URLs), letters, images (including photos), files, or combinations thereof, that a member uploads or registers on AroundPharm.
    • “Pharmacy” refers to a pharmacy as defined under the Pharmaceutical Affairs Act that provides information (location, dispensed drugs, etc.) through AroundPharm.
    • “Medicines” means substances used to treat diseases, alleviate symptoms, or temporarily relieve pain, as defined under the Pharmaceutical Affairs Act, and are classified into prescription and over-the-counter drugs.
    • “Health Functional Foods” refers to health functional food products purchasable on AroundPharm, as defined under the Health Functional Foods Act.
    • “Pharm-Friend (PharmChin)” means a service allowing a member to register a specific pharmacy as a “Pharm-Friend” in order to receive counseling and medication-reminder services based on prescription or medication information.
    • “Service” means any and all services provided through AroundPharm.
  2. Unless otherwise defined in this Article or elsewhere in these Terms, the definitions of terms shall be interpreted in accordance with relevant laws or general commercial practices.

Article 3 (Notice and Amendment of Terms and Conditions)

  1. The Company shall post these Terms and Conditions within AroundPharm or on a linked screen so that Members can easily review their contents.
  2. The Company shall display on the initial service screen information such as the Company’s trade name, representative’s name, business address, contact information (telephone number and e-mail address), business registration number, mail-order business report number, and personal information protection manager, so that Members may easily access such information.
  3. The Company may amend these Terms and Conditions to the extent that such amendments do not violate applicable laws, including but not limited to the Act on the Regulation of Terms and Conditions, Framework Act on Electronic Documents and Electronic Transactions, Electronic Financial Transactions Act, Electronic Signature Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, Act on the Consumer Protection in Electronic Commerce, and the Framework Act on Consumers.
  4. In the event the Company amends these Terms and Conditions, the Company shall notify or announce the fact of amendment and the revised content at least seven (7) days prior to the effective date of such amendment (the “Effective Date”). However, if the amendment is disadvantageous to Members or has a material impact on their rights or obligations, the Company shall individually notify Members at least thirty (30) days prior to the Effective Date.
  5. If the Company clearly notifies Members that failure to express an intention within a designated period shall be deemed as consent, and the Member does not explicitly express refusal or does not terminate the service use agreement, the Member shall be deemed to have agreed to the amended Terms. A Member who does not agree to the amended Terms may discontinue the use of the Service and terminate the service agreement.
  6. The Company shall not be liable for any damages incurred by Members due to their failure to recognize changes to the Terms when such changes were duly notified or announced, unless the Company acted intentionally or with gross negligence.
  7. The Company may establish separate operating policies or guidelines (“Operating Policies”) as necessary. In the event of a conflict between these Terms and such Operating Policies, these Terms shall prevail.
  8. Matters not specified herein and the interpretation of these Terms shall be governed by the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Consumer Protection Guidelines in Electronic Commerce established by the Korea Fair Trade Commission, and general commercial practices.

Chapter 2. Provision of Services

Article 4 (Scope and Modification of Services)

  1. AroundPharm provides the following services:
    • Service for locating nearby pharmacies
    • Service for making pharmacy visit reservations
    • Service for “Pharm-Friend” registration, pharmacy consultation, and medication reminder notifications
    • Personal medication record (Medication Notebook) service
    • Service for locating pharmacies that sell specific pharmaceuticals or health functional foods, and for making product consultation reservations
    • Promotional services for pharmaceuticals and health functional foods
    • Intermediary services for the online sale of health functional foods and related ancillary services
    • Any other services designated by the Company in relation to the above
  2. The contents of the above services may be changed in accordance with the Company’s internal policies. The Company may modify and provide such services after notifying the changes in service content and the date of provision through the service screen or within AroundPharm. If such modification requires an amendment to these Terms and Conditions, the Company shall follow the amendment procedures set forth in Article 3.

Article 5 (Provision and Suspension of Services)

  1. The Company may temporarily suspend the Services without prior notice due to unavoidable circumstances such as urgent system inspection, expansion, replacement, hacking incidents, technical issues, or natural disasters. In addition, the Company may temporarily or permanently suspend the Services after providing prior notice to Members if any of the following events occur. If such suspension requires an amendment to these Terms, the Company shall comply with the procedures set forth in Article 3.
    • When it becomes difficult to continue providing the Services due to replacement with a new service or a change in the Company’s business operations
    • When the Company is unable to continue providing the Services due to business reasons, such as business discontinuation resulting from transfer of business, division, or merger, expiration of contracts with major partners, or significant deterioration of profitability of the Services
  2. The Company may divide the Services into specific sections and designate separate available usage periods for each section. In such cases, the Company shall notify Members accordingly.

Article 6 (Provision of Advertisements)

  1. The Company may display advertisements within AroundPharm in connection with the operation of the Services. Furthermore, the Company may send advertising information via App Push or similar methods only to Members who have given prior explicit consent to receive such communications. Members may withdraw their consent at any time, and upon withdrawal, the Company shall cease sending advertising information.
  2. The Company may display advertisements within the Services at the request of partners, external advertisers, or other third parties, and Members may be connected to advertisements or services provided by such third parties through banners or links available within the Services.
  3. The Company does not guarantee the quality, completeness, safety, legality, authenticity, or non-infringement of rights of products, services, brands, or information provided by third parties in such advertisements, nor does the Company act as an agent for such third parties.
  4. If a Member communicates or engages in transactions with external advertisers or participates in promotional activities through advertisements posted within the Services, such matters are solely between the Member and the advertiser. The Company is not responsible for any losses or damages arising therefrom, except where such losses result from the Company’s intentional misconduct or gross negligence.

Chapter 3. Service Agreement and Protection of Member Information

Article 7 (Membership Registration)

  1. The service agreement is established when an individual who wishes to become a Member of AroundPharm (the “Applicant”) agrees to these Terms, applies for membership, and the Company approves such application.
  2. The Company restricts membership registration for individuals under the age of fourteen (14), regardless of whether parental or legal guardian consent is provided.
  3. Except as provided above, the Company shall, in principle, approve the Applicant’s membership application for service use. However, the Company may refuse approval for applications falling under any of the following circumstances:
    • Where the Applicant has previously lost membership eligibility under these Terms; provided, however, that the Applicant may be exempted if re-registration has been approved by the Company.
    • Where false information is submitted at the time of membership application (including cases where an individual under 14 years of age misrepresents their age).
    • Where the Applicant fails to provide required information designated by the Company in the membership application form.
    • Where the Applicant interferes with others’ use of the Services or threatens the order of electronic commerce by stealing another person’s information, etc.
    • Where the Applicant engages in conduct prohibited by relevant laws or these Terms, or conduct contrary to public order and morality.
    • Where the Applicant engages in fraudulent transactions through AroundPharm, such as failure to fulfill payment obligations or manipulating payment information to pay a lower amount.
    • Where approval is not possible due to reasons attributable to the Applicant.
  4. The Company may defer approval if there is insufficient service-related system capacity, a technical issue, or operational circumstances.
  5. If approval is refused or deferred pursuant to Paragraphs 2 through 4, the Company shall, in principle, notify the Applicant of the refusal or deferral and the reason thereof.
  6. The service agreement shall be deemed established at the time when the Company indicates completion of membership registration within the membership application process.

Article 8 (Withdrawal of Membership and Suspension of Membership Qualification)

  1. A member may request withdrawal at any time, and the Company shall process the withdrawal without delay.
  2. Withdrawal method: My Page > Settings > Withdraw Account
  3. If a member falls under any of the following circumstances, the Company may restrict or suspend the member’s qualification:
    • Where the member registers false information at registration or when modifying member information
    • Where the member’s conduct damages the Company’s credibility or public reputation
    • Where the member interferes with another person’s use of the Company’s services or threatens electronic commerce order, such as by stealing another person’s information
    • Where the member impersonates the Company’s employees, service operators, or related parties
    • Where the member intentionally or negligently causes damage to the Company or interferes with service provision
    • Where the member defames or insults others
    • Where the member commits acts prohibited by applicable laws, these Terms, or is contrary to public order and morals
  4. If a member causes damage to the Company, other members, or third parties due to reasons attributable to the member, the member shall be liable for such damage, and civil and criminal liability may apply.
  5. If, after restricting or suspending membership, the same conduct is repeated or the cause is not remedied for a significant period, the Company may revoke the member’s qualification entirely.
  6. If the Company revokes a member’s qualification, the member’s registration will be deleted. In such case, the Company shall notify the member and provide a period of at least 30 days for explanation before deletion.
  7. Even if the use contract is terminated, reviews, comments, or other postings created by the member will not be automatically deleted. If deletion is desired, the member must delete their own postings before withdrawal, or, after withdrawal, prove authorship and request deletion through customer support.

Article 9 (Notice to Members)

  1. For notices to an unspecified majority of members, the Company may provide such notices by posting them on the AroundPharm service screen or within the notice section of AroundPharm for at least one (1) week.
  2. Notwithstanding the preceding paragraph, matters unfavorable to the member or matters that have a significant impact on service provision shall be individually notified in advance to the member’s designated E-mail address or via KakaoTalk Notification Talk, unless there are unavoidable circumstances preventing prior notice. In such unavoidable cases, notice may be given afterward.
  3. When a member gives notice to the Company, the member shall follow the procedures and details posted on the customer service page of AroundPharm. If the member does not comply with such procedures or details, the Company shall not be deemed to have received the notice, and any issues arising therefrom shall be the responsibility of the member.

Article 10 (Protection of Personal Information)

  1. The Company collects and uses only the minimum amount of personal information necessary to provide smooth services to members. Detailed information can be found in the Company’s Privacy Policy.
  2. However, the Company’s Privacy Policy applies only within the scope of services provided by the Company. For external websites linked from the service and for third parties providing products or services, the member bears responsibility to review their respective privacy policies, and the Company shall not be liable in this regard.

Article 11 (Management of ID and Password)

  1. The member is responsible for managing their ID and password, and must not transfer or lend their ID or password to any third party under any circumstances.
  2. If a loss or damage occurs due to leakage, transfer, or lending of the member’s ID or password without any fault attributable to the Company, the member shall bear all related responsibility.
  3. If a member becomes aware that their ID or password has been stolen or is being used without authorization by a third party, the member must immediately notify the Company, and the Company shall use best efforts to process the matter promptly.

Chapter 4. Use of Services

Article 12 (Pharmacy Visit Reservation Application and Limitation of Liability)

  1. Members may search for nearby pharmacies on AroundPharm and apply for a visit reservation or consultation reservation according to the available schedule.
  2. The pharmacy shall be solely responsible for the accuracy and validity of the pharmacy information posted within AroundPharm, and the Company shall not bear any liability in relation thereto.
  3. Members must check the available schedule and the location of the pharmacy before making a reservation. Any loss or damage arising from failure to verify such information shall be the sole responsibility of the member.

Article 13 (Pharm-Friend Registration, Pharmacy Consultation Application, and Limitation of Liability)

  1. Members may register a specific pharmacy on AroundPharm as a “Pharm-Friend” and receive consultation services and medication reminder services based on medication information.
  2. To register a “Pharm-Friend,” the member must consent to the provision of personal information to a third party.
  3. The pharmacy shall be solely responsible for any consultation provided by the registered “Pharm-Friend” pharmacy, and the Company shall not bear any liability in relation thereto.

Article 14 (No Agency and Disclaimer of Warranty)

  1. The Company merely operates, manages, and provides a platform enabling free reservation between members and pharmacies, and therefore all responsibilities arising from transactions established between members and pharmacies, as well as information provided by either party, shall be borne exclusively by the respective parties.
  2. The Company merely operates, manages, and provides a platform enabling free consultation between members and pharmacies, and therefore all responsibilities arising from consultations established between members and pharmacies, as well as information provided by either party, shall be borne exclusively by the respective parties.
  3. The Company does not guarantee the existence or authenticity of any intention to sell or purchase, nor the quality, completeness, safety, legality, or non-infringement of the pharmaceuticals, nor the accuracy or legality of any information entered by members or pharmacies or linked through URLs. All risks and responsibilities related thereto shall be borne solely by the member or the pharmacy.

Chapter 5. Copyright and Disclaimer

Article 15 (Intellectual Property Rights and Management of Posted Content)

  1. Copyright and other intellectual property rights in works created by the Company shall belong to the Company.
  2. Members shall not use information in which the Company holds intellectual property rights, obtained through the use of AroundPharm, for commercial purposes by reproducing, transmitting, publishing, distributing, broadcasting, or by any other means, nor shall they allow any third party to use such information, without the prior consent of the Company.
  3. When the Company uses copyrighted material that belongs to a Member pursuant to an agreement, the Company shall notify the Member.
  4. The Company may delete, without prior notice, any content posted or transmitted by a Member (including messages exchanged between Members) if it reasonably determines that the content falls under any of the following categories, and the Company shall not be liable for such deletion:
    • Content that defames or slanders the Company, other Members, or third parties.
    • Content that violates public order or morality.
    • Content that is deemed to be associated with criminal activity.
    • Content that infringes on the Company’s or a third party’s copyrights or other rights.
    • Content containing unnecessary or unauthorized advertisements.
    • Content determined to violate applicable laws, Company guidelines, or policies.
    • Content that does not correspond to the nature or purpose of the relevant bulletin board.

Article 16 (Disclaimer of Liability)

  1. The Company shall not be liable for any failure to provide the Service where such failure is caused by force majeure events, including but not limited to natural disasters or events of equivalent nature.
  2. The Company shall not be liable for any damages arising from maintenance, replacement, regular inspection, construction, or other similar causes related to service facilities. However, this shall not apply where such damages are caused by the Company’s intentional or negligent conduct.
  3. The Company shall not be liable for any service interruption or damage caused by the Member’s intentional or negligent acts, unless such interruption or damage is attributable to the Company’s intentional or negligent conduct. However, exceptions may be made where there are unavoidable or justified reasons attributable to the Member.
  4. The Company shall not be liable for damages resulting from the Member’s computer errors, or from the Member providing inaccurate personal information or E-mail address, unless such damages are caused by the Company’s intentional or negligent conduct.
  5. The Company does not guarantee the accuracy or legality of any information or materials posted by Members on the Service.
  6. The Company shall not be liable for any damage arising from the Member’s disclosure or provision of their personal information to third parties, unless such damage is caused by the Company’s intentional or negligent conduct.
  7. The Company has no obligation to intervene in transactions or disputes occurring between Members or between Members and pharmacies or third parties through the Service, and shall not be liable for any resulting damages. However, this shall not apply where such damages are caused by the Company’s intentional or negligent conduct.
  8. The Company shall not be liable for any transactions conducted between Members and third parties through links or banners displayed within the Service, unless such damages are caused by the Company’s intentional or negligent conduct.
  9. The Company does not guarantee the accuracy, timeliness, or validity of pharmaceutical or other related information displayed within the Service by pharmacies or third parties, and shall not be responsible for any related damages. Additionally, the Company does not guarantee the accuracy, suitability, or appropriateness of any information provided free of charge through the Service. The Member shall be solely responsible for judgment and use of such information, and the Company shall not be liable for any resulting losses, unless caused by the Company’s intentional or negligent conduct.
  10. The Company shall not be liable where the Member is unable to use part or all of the Service due to changes in the Member’s mobile device, phone number, operating system (OS) version, overseas roaming, or telecommunications carrier, unless such inability is caused by the Company’s intentional or negligent conduct.

Chapter 6. Miscellaneous

Article 17 (Compensation for Damages)

  1. If a Member causes damages to the Company by violating these Terms, the Member shall compensate the Company for such damages.
  2. If, in connection with the Member’s use of the Services, the Company receives any claim for damages, legal action, or other objections from a third party due to the Member’s unlawful act or breach of these Terms, the Member shall indemnify and hold the Company harmless at the Member’s own responsibility and expense, and shall compensate the Company for any damages incurred.
  3. If the Member suffers damages due to the Company’s intentional misconduct or negligence in the course of service operation, the Company shall compensate the Member for such damages.

Article 18 (Miscellaneous Provisions)

  1. Neither party may assign or transfer any rights or obligations under these Terms to a third party without prior written consent of the other party.
  2. Any additional agreements, contracts, notices, or policy changes, as well as provisions publicly announced by the Company due to amendments of laws, regulatory guidelines, or directions of government authorities, shall constitute a part of the service agreement between the Company and the Member.

Article 19 (Governing Law and Jurisdiction)

  1. Any matters not stipulated in these Terms or interpretations of these Terms shall be governed by relevant laws and general practices.
  2. Any disputes arising between the Company and the Member regarding the use of the Service shall be governed by the laws of the Republic of Korea. The Company and the Member shall endeavor to resolve such disputes through good-faith consultation.
  3. If the dispute cannot be resolved through consultation, the dispute shall be resolved in accordance with the procedures set forth under the Civil Procedure Act of the Republic of Korea, and jurisdiction shall be determined pursuant to said Act.

<Addendum> These Terms shall take effect from February 18, 2024.